GRAPHIC DESIGNER
Interested candidates can share resume their CV's at hr@oswalpublishers.com or can call/WhatsApp at (+91) 123 123 1234
JOB RESPONSIBILITIES
- capable to manage the team of 6 CRE offline and online both.
- provide proper training to team members and help them to resolve the queries if Escalated.
- Ensure every customer queries should be responded in a time, via calls WhatsApp and emails.
- Identifying customer needs and helping customers with the best suitable solution. To engage,
- retain and improve customer service experience.
- Resolve/Report customer issues by liaising with the internal team.
JOB REQUIREMENT
- capable to manage the team of 6 CRE offline and online both.
- provide proper training to team members and help them to resolve the queries if Escalated.
- Ensure every customer queries should be responded in a time, via calls WhatsApp and emails.
- Identifying customer needs and helping customers with the best suitable solution. To engage,
- retain and improve customer service experience.
- Resolve/Report customer issues by liaising with the internal team.
BENEFITS
- We are one of the most reputed and the fastest growing publishers in the country
- Garner invaluable experience that propels your career on a high growth trajectory
- Every Oswaal Books employee enjoys equal respect and opportunities for growth & excellence
- Our deep-rooted value system creates a family like environment in the workplace
- A young, collaborative and driven team makes Oswaal Books a fun place to work in
- Flexi timing
- On-the-job training
- A women-friendly workplace
- The Management is supportive and empathetic
- Best salary in Agra
- Medical Insurance for the whole family
- Monthly engagement activities for employees’ entertainment
- Birthday celebrations and gifts for employees
- Lucrative bonuses
- Increment twice a year
- 20 Paid leaves, 12 Holidays
- Fixed Sunday Off
- Employee Referral Scheme
- “Family-first” attitude
- Annual picnics & festival parties / Sports tournaments
- Gratuity
- Maternity Leave (6 months)
- Paternity Leave (1 week)
The dot mark ◉ field are mandatory, So please fill them in carefully
Please apply and we’ll get in touch shortly.
Please apply and we’ll get in touch shortly.