Oswal Return And Exchange Policy
Need to return an order? Don’t worry. We have a simple process for both returns and exchanges.
What to do if I received a damaged book from Oswal?
You are eligible for a full refund if a damaged book is delivered.
You can return the order within 10 days of delivery for any damages. Go to My Orders on Oswal website to initiate a return. Our delivery partner will pick up the order from the comfort of your doorstep. No additional shipping charges are applicable.
The entire refund process takes 5-7 business days and money will be credited back to the original payment mode. In the case of Cash On Delivery orders, you will have to fill in bank account details while raising a return request. If you have been waiting longer, you can write to us at [email protected] to get a quick resolution.
How do I place an exchange request on Oswal?
You can write to us at [email protected] within 10 days of delivery. And you will receive the exchanged book within 3-10 business days.
How to cancel an order on Oswal?
You can go to My Orders on Oswal website and cancel any order (if it’s not shipped yet).
How to return a book to Oswal?
Go to my orders to initiate a return on Oswal website. You can return the order within 10 days of delivery for any issues. Our delivery partner will pick up the order from the comfort of your doorstep. No additional shipping charges are applicable.
The entire refund process takes 5-7 business days and money will be credited back to the original payment mode. In the case of Cash On Delivery orders, you will have to fill in bank account details while raising a return request. If you have been waiting longer, you can write to us at [email protected] to get a quick resolution.
Have more questions about returns?
- Write to us at [email protected] (or)
- Chat with us on Whatsapp at 91-7455077222 (or)
- Call us at +91-562-25277711/2/3/4 or +91-7455077222
