Staffing Class 12 Notes Business Studies Chapter 6 - CBSE
Chapter: 6
What Are Staffing ?
Staffing is ‘putting people to jobs’. It starts with workforce planning and followed by recruitment, selection, training, development, promotion, and compensation and performance appraisal of work force.
Staffing Process
- Estimating the Manpower Requirements
- Recruitment
- Selection
- Placement and Orientation
- Training and Development
- Performance Appraisal
- Promotion and Career Planning
- Compensation
Importance of Staffing
- Helps in discovering and obtaining competent personnel
- Makes for higher performance
- Ensures the continuous survival and growth of the enterprise
- Optimum utilisation of the human resources.
- Improves job satisfaction and morale of employees
Staffing As Part Of Human Resource Management
Managing the human component of an organization is the most important task because the success of an organisation depends on a competence, motivation and performance of its human resource to the great extent.
Recruitment
It is the process of finding possible candidates for a job or a function.
Sources of Recruitment
- Internal Sources
- External Sources
Internal Sources
In this source of recruitment, the job position is fulfilled by the candidate who is already working in an organisation. The sources of internal recruitment are: Transfers & Promotions
Merits
- Employees are motivated
- Simplifies the selection process
- Transfer is a tool of training the employees
- Transfer shifts the workforce from the surplus departments to those departments where there is shortage of staff
- Cheaper Source
- The scope for induction of fresh talent is reduced
Demerits
- The scope for induction of fresh talent is reduced
- The employees may become lethargic
- A new enterprise cannot use internal sources of recruitment
- The spirit of competition among the employees may be hampered
- Reduction in productivity due to frequent transfers
External Sources
When the job positions are being fulfilled from the persons who are from outside the company.
External Sources Of Recruitment
- Direct Recruitment
- Casual Callers
- Advertisement
- Employment Exchange
- Placement Agencies and Management Consultants
- Campus Recruitment
- Recommendation of Employees
- Labor Contractors
- Advertising on Television
- Web Publishing
Merits
- Qualified Personnel
- Wider Choice
- Fresh Talent
- Competitive Spirit
Demerits
- Dissatisfaction among existing staff
- Lengthy process
- Costly Affair
Selection
Selection is the process of identifying and choosing the best person out of a number of prospective candidates for a job.
Selection Procedure
- Preliminary Screening
- Selection Tests
- Employment Interview
- Reference and Background Check
- Selection Decision
- Medical Examination
- Job offer
- Contract of Employment
Important tests used for the selection of employees
- Intelligence Test: It measures a candidate's ability to learn.
- Aptitude Test: It measures the candidate’s ability to learn new skills.
- Personality Test: It measures the overall personality of the candidate in terms of emotions, reactions, maturity, value systems etc.
- Trade Test: It measures the candidate's existing level of knowledge and proficiency.
- Interest Test: It identifies the candidate's areas of interest.
Training And Development
Training is the process of improving an employee's skills and competence required to perform a specific job. Development is the process of an employee's overall growth
Benefits of Training to the Organisation
- Reduces the wastage of efforts and money
- Improves employee productivity
- Trains equips the future manager
- Boosts employee morale
- Adaptation of fast changing environment
Benefits of Training to the Employee
- Improved skills and knowledge
- Increased performance of employees.
- Employees can handle machines efficiently
- Improve the satisfaction and morale of employees
Training Methods
On-the-Job
Those methods which are applied to the workplace.
Types of On-the-Job Method
- Apprenticeship Programmes
- Internship Training
- Job Rotation
Off-the-Job
Those methods which are used away from the work place. For example : Vestibule Training, Classroom Lectures/Conferences, Films, Case Study, Computer Modelling, Programmed Instructions.
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CBSE Class 12 for 2025 Exam
