NCERT Solutions for Class 12 Business Studies Chapter 7 Directing
Q. What is informal communication?
Ans. Informal communication is casual communication between co-workers at the work place.
Q. Explain any three principles of Directing.
Ans. Principles of Directing are as follows:
Q. State the different networks of grapevine communication.
Ans. Grapevine communications may follow different types of network. They are as follows:
(i) Single strand network: Each person communicates to the other in sequence.
(ii) Gossip network: Each person communicates with all on non-selective basis.
(iii) Probability network: The individual communicates randomly with other individual.
(iv) Cluster network: The individual communicates with only those people whom he trusts.
Q. Discuss Maslow’s Need Hierarchy Theory of Motivation.
Ans. Maslow’s Need Hierarchy Theory of Motivation: Motivation is a psychological term and the needs of an employee plays an important role in motivation. In order to study motivation various researchers developed theories on them. Among them Abraham Maslow’s Need Hierarchy Theory is considered of worth. As per him, their exists a Hierarchy of five needs. These are: